Reviews of HERO Heating and Air
(Based on 14 rated reviews)
Product or service reviewed: Heating Units Fall Service
Jay texted thirty minutes before his arrival. He was in time. Jay was friendly and got right to work. He cleaned up after himself. Jay made sure that the thermostats were set to the temperature I wanted. I have been very happy with every member of HERO who have been to my house over the years. I highly recommend them for your HBAC needs.
Product or service reviewed: Hearing and air quarterly service
Awesome service! Called when otw to house, considerate and answered all my questions! Knowledgeable service!
Product or service reviewed: Service
Had problems with my HVAC system. System not communicating with my zones. Service tech spent considerable time to diagnose the problem, and get it right the first time. Great job I will recommend highly.
Excellent service!!! Go above and beyond to make sure youre taken care of well and fully satisfied!!!
Product or service reviewed: AC/HEAT
Excellent service; wonderful people. Highly Recommend~ Truly the BEST in the business!!!!David is the best- I can count on him anytime; very responsive! Love these guys!
David and Danette Fleming added another meaning to the word Hero. Recently my husband and I came down with Covid. We too are self-employed and so The Flemings anticipated what kind of a bind we could get in shutting down for several weeks. So they took their weekend time and went out with our crew, as if they were part of our crew. Words cannot express My families gratitude for their sacrifice and their friendship.
Product or service reviewed: AC
I called and told Anna my dire situation and David (my true HERO) came that day. He did an assessment, explained everything in detail of repairs to be done and told me about discount which I really liked. David and his team communicated the whole time during the installation process. They were on time, worked so fast my family member couldn't believe they completed the job in what felt like seconds. David informed me when they were finished. They are my HEROS.
Product or service reviewed: Dampers replaced. Fantastic service across the board!
Fantastic service across the board! If youve been looking for a HVAC professional. Then Hero Heating and Air is your company. We have been using Dave and his team for over a decade. We had a recent air flow issue at our home all rooms needed attention it was the cause of worn parts. Today I am writing this in the comfort of my home with excellent airflow.I cant imagine why I would use any other company for AC maintenance needs! Their service was courteous, immediate, prompt and excellent! Thank you to the entire staff! Dave your technicians and Anna in the office were all very friendly, knowledgeable very patient with my questions and did an excellent job. These guys are keepers folks. I highly recommend Hero Heating and Air. They are terrific!
Product or service reviewed: Installed two new Bryant HVAC units and maintenance service.
Absolutely the BEST...would rated them higher if I could. Best of All...I Trust them...Not just a Satisfied Customer...A Delighted Customer !!!
Product or service reviewed: 3 ton heat/ac package
Long time customer of Hero AC. David and his team are very knowledgeable, trustworthy and professional. I am very happy with the recent installation of my new outsIde unit. The team worked non-stop all day to complete the job and were respectful of my property. I definitely recommend Hero AC for any of your heat or ac needs.
Product or service reviewed: Complete AC system
fabulous customer service and quick to get the job done. Thankful for the great quality of work.
Product or service reviewed: Service and AC system several times over the years
We have been long-time customers of Hero Heating and Air. Matt is a former firefighter/paramedic and was happy to give our business to a company built out of that brotherhood. Over the years, we have become friends with Dave (the owner), along with Brandon, Steve, and other members of the crew. They are skilled, knowledgeable, honest, and dependable and they do their work at a very fair price. We have used them exclusively for over 10 years and would recommend them to anyone in Gwinnett.
Matt and Julia Miller
Product or service reviewed: Service
I trust this company 100%. Always professional and have their clients best interest in mind.
Product or service reviewed: Maintenance, system replacement and repairs
This team of professional have performed service- big and small on our systems. Always friendly, honest, reliable, prompt, clean and thorough!!!
They aren’t just HVAC guys.... they are pros who know their stuff and serve with honor.
Thanks for your service and “keep cool”!